Privacy Policy

Last updated: August 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://ekrova.myshopify.com/ (hereinafter, the "Site").

Data Controller

Personal information we collect

Device Information. When you visit the Site, we automatically collect certain information about your device: web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. This information is collected using cookies, log files, and tracking pixels. You can find more details in our Cookie Policy.

Order Information. When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number.

When we talk about "Personal Information" in this Policy, we are referring to both Device Information and Order Information.

How we use your information and on what legal basis

We use Order Information to:

  • Manage and deliver orders placed through the Site, including processing payment, arranging for shipping, and providing you with invoices and order confirmations (legal basis: performance of a contract, Art. 6.1.b GDPR).
  • Communicate with you regarding your order (performance of a contract).
  • Screen for potential risk or fraud (legal basis: legitimate interest, Art. 6.1.f GDPR).
  • Provide you with information or advertising relating to our products, only if you have given us your consent (legal basis: consent, Art. 6.1.a GDPR, revocable at any time).

We use Device Information to screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns) (legitimate interest, and for non-essential cookies, consent).

Who we share your information with

We share your Personal Information with third parties to help us provide our service:

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising using the links below:

International transfers

Some of our providers (such as Shopify or Google) may process your data outside the European Economic Area, including Canada and the United States. These transfers are made with appropriate safeguards provided for in the GDPR, such as adequacy decisions of the European Commission or standard contractual clauses.

Your rights

In accordance with the GDPR and the LOPDGDD, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your data ("right to be forgotten").
  • Object to processing or obtain its restriction.
  • Portability: receive your data in a structured, commonly used format.
  • Withdraw your consent at any time, without affecting the lawfulness of processing before its withdrawal.

To exercise these rights, please write to us at ekrova.shopify26@gmail.com, indicating the right you wish to exercise and attaching a document that proves your identity.

If you consider that the processing of your data does not comply with the regulations, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Data retention

We will retain your Order Information for as long as necessary to manage the contractual relationship and, thereafter, for the periods required by law (in particular, 6 years for commercial and tax purposes). Information associated with commercial communications will be retained until you withdraw your consent.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The current version will always be published on this page.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by: